FAQs


What is your sizing like?
Our sizing is true to Australian Size Standards. XXS - 6 , XS - 8 , S - 10 , M - 12 , L - 14. If you are unsure about size get in touch with us! :)
What is the best way to get in contact with Kamuka?
Email info@kamuka.com.au – you will be responded to soon as possible, and that’s a promise.
When will my mat arrive?
See our Shipping page.
What payment methods does Kamuka accept?
Payments can be made via your credit card/debit card or PayPal.
What if my package does not arrive?
If your package is taking longer than expected please email straight away at info@kamuka.com.au
What is your refund and exchange policy?

Kamuka aims to deliver high quality products in a timely manner to all customers.

Update: Please note, due to our closure as at Jan 2019, there will be no refunds offered on items purchased after 1st November unless they are deemed to be faulty or damaged. All items have been discounted. Thank you for your understanding.

If you'd like further information on this please email us. 

The product I want is sold out! Can I still get it?
If you are looking for a specific style and the online shop states we are sold out, please email orders@kamuka.com.au and you will be informed if there is stock on its way.
How do I care for my garment?
All information regarding care instructions are available on the swing tag or waistband of your garment. If you have any further enquiries regarding care instructions please don’t hesitate to email info@kamuka.com.au
Can I pickup the product?
Due to the nature of the business being online based, pickup from our physical address is not available at this time.
What are the yoga mats made of?
3mm black recycled rubber backing with a microfibre face and finished with the latest in grip technology, K-GRIP.
Tell me more about shipping
The best we can do here is guide you to our Shipping and Delivery page.
Will this mat get stickier?
It definitely will. If you have noticed that your Kamuka mat is more slippery than you would like it, give it a chance. Due to the elaborate printing and ink usage to create the high quality image, it may take a few rides to break in.
Can I use this mat for Bikram/Hot Yoga?
Absolutely!
How do I protect the clarity of my Kamuka mat?
Roll your mat printed side facing inwards to preserve the amazing clarity. All mats are printed with environmentally friendly, water-based, no fade inks! So there is nothing to worry about.
You can wipe down your Kamuka mat with water, a wet sponge or any upholstery cleaner.
 
 
If you have any further questions please don’t hesitate to get in touch:  info@kamuka.com.au